Accessibility Information

Do you have an accessible toilet?

We have accessible toilets on Level 0 and on Level 2. Please ask staff or look at building signage which will show you the way.

Can I bring my assistance dog to the Farrell Centre with me?

Yes, assistance dogs are welcome at the Farrell Centre.

Do you have sensory backpacks on offer?

We have two sensory backpacks to borrow on a first-come-first-serve basis. Please ask a member of staff on arrival for more information.

Do you have any induction loops?

Yes, please ask staff as you arrive to use this facility.

Do you have a wheelchair I can borrow?

Unfortunately, we do not currently have a wheelchair on site for visitors to borrow.

Do you have quieter times when I can visit?

Our visitor numbers fluctuate from day to day. During the week, lunch time from around 11.30 until 13.30 tends to be our quietest period of the day. At the weekend, Sunday mornings tend to be our quietest time.

Do you have any places to sit in the Centre?

Yes, seating is available on all our floors. On Level 0 this is bleacher-style seating in the atrium. There is also seating on Level 1 outside the exhibition spaces and on Level 2 throughout the Urban Rooms. If additional seating would help support your visit please get in touch in advance, or speak to a member of staff on arrival and we will work with you to offer additional seating as required.

Does the building have a lift?

Yes, we have a lift, and all floors are wheelchair accessible.

I have further questions regarding accessibility, where can I get them answered?

If you have any questions which haven’t been answered by our FAQs, please get in contact with us at or (0191) 208 0071